IT Operations Supervisor

Join PT KDB Tifa Finance Tbk, a leading financial institution in Indonesia, as our IT Operations Supervisor and play a pivotal role in ensuring seamless IT operations. In this dynamic position, you will lead a team to maintain robust IT infrastructure, provide exceptional IT support, and ensure business continuity.

Based in Jakarta Selatan, you will work closely with cross-functional teams to implement and manage IT systems, including ERP, CRM, and other critical applications. This role offers a unique opportunity to grow within a reputable organization that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Lead a team of IT professionals to maintain and support IT infrastructure.
• Monitor and manage IT systems, including servers, networks, and databases.
• Ensure the availability and performance of critical IT applications.
• Provide technical support to end-users and resolve IT issues promptly.
• Implement and manage backup and disaster recovery procedures.
• Monitor and manage IT security measures to protect against cyber threats.
• Ensure compliance with IT policies and industry regulations.
• Collaborate with other departments to align IT solutions with business objectives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of 5 years of experience in IT operations or a similar role.
• Certifications such as ITIL, PMP, or CISSP are a plus.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficient in using IT management tools such as ServiceNow, BMC Remedy, or similar.
• Excellent leadership and team management skills.
• Strong problem-solving and analytical skills.
• Knowledge of financial IT systems and ERP/CRM applications is a plus.

🛠️ Keahlian

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