E-Commerce & Marketplace Manager (Junior to Mid-Level) - Bali, Indonesia

Join Izone Indonusa as an E-Commerce & Marketplace Manager and play a pivotal role in driving our digital sales growth across leading platforms in Indonesia. Based in the vibrant hubs of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you'll be at the heart of our e-commerce strategy, working closely with our team to optimize our online presence and boost sales. With a focus on platforms like Tokopedia, Shopee, Lazada, and Bukalapak, you'll manage our listings, promotions, and customer engagement to maximize our market potential.

At Izone Indonusa, we're a dynamic and innovative company with a strong commitment to excellence and customer satisfaction. Our mission is to provide high-quality products and services to our customers, and we're looking for a talented and passionate E-Commerce & Marketplace Manager to join our team and help us achieve our goals. In this role, you'll be responsible for managing our online storefronts, optimizing our product listings, and driving sales growth. You'll work closely with our marketing, sales, and customer service teams to ensure a seamless shopping experience for our customers.

As an E-Commerce & Marketplace Manager at Izone Indonusa, you'll have the opportunity to work with the latest e-commerce tools and platforms, including Shopify, Magento, and Google Analytics. You'll be responsible for managing our inventory, processing orders, and providing excellent customer service. With a focus on data-driven decision making, you'll analyze sales trends and customer behavior to continuously improve our online sales strategy.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our online storefronts across leading e-commerce platforms such as Tokopedia, Shopee, Lazada, and Bukalapak.
• Develop and implement e-commerce strategies to drive sales growth and increase market share.
• Oversee product listings, including product descriptions, images, and pricing, to ensure maximum visibility and appeal to customers.
• Manage inventory levels and order fulfillment to ensure timely delivery and customer satisfaction.
• Collaborate with the marketing team to develop and execute promotional campaigns to boost sales.
• Analyze sales data and customer behavior to identify trends and opportunities for improvement.
• Provide exceptional customer service by managing customer inquiries, resolving issues, and ensuring a positive shopping experience.
• Stay up-to-date with the latest e-commerce trends, tools, and best practices to continuously improve our online sales strategy.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2-5 years of experience in e-commerce, digital marketing, or a related field.
• Proven experience in managing online storefronts and driving sales growth.
• Strong understanding of e-commerce platforms such as Tokopedia, Shopee, Lazada, and Bukalapak.
• Proficiency in using e-commerce tools and software such as Shopify, Magento, and Google Analytics.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Passion for e-commerce and a commitment to delivering exceptional customer experiences.

🛠️ Keahlian

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